GiftnCraftcrafted for the ones who matter
your privacy

Privacy Policy

Last updated: September 8, 2026

GiftnCraft ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use giftncraft.in, how we use it, and the choices you have.

Who We Are

GiftnCraft is a brand operated by Kuldeep Kumawat, a Sole Proprietorship registered under GSTIN 23FNJPK5037A1ZD, based in Mandsaur, Madhya Pradesh.

Information We Collect

  • Account details: name, email, phone number (if you create an account or check out as a guest)
  • Delivery addresses you save or enter at checkout
  • Order details: items purchased, custom designs/photos you upload, payment status
  • Payment information is processed directly by Razorpay — we never see or store your card details
  • Basic usage data (pages visited, device/browser type) for analytics

How We Use Your Information

  • To process and deliver your orders, including printing your custom designs
  • To communicate order updates via email/WhatsApp
  • To respond to support queries you send us
  • To improve our website and product offerings

Sharing Your Information

We share your information only with the third parties needed to fulfil your order:

  • Razorpay — for payment processing
  • Shiprocket and its courier partners — for shipping and delivery

We never sell your personal information to third parties.

Your Design Uploads

Photos you upload for custom printing are stored securely and used only to fulfil your order. We may keep a copy for reprint/support purposes unless you ask us to delete it.

Your Rights

You can request access to, correction of, or deletion of your personal data by contacting us at sdk4053@gmail.com.

Grievance Officer

In accordance with the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020, the details of the Grievance Officer are:

We aim to acknowledge complaints within 48 hours and resolve them within 30 days of receipt.

Contact

Questions about this policy? Email sdk4053@gmail.com or use our contact form.